The Family Shelter, similar in many ways to a tarp, fits over the front of any Poled or AirBeam® tent to create a front canopy and provides a layer of insulation to your tent. Offering great flexibility with multiple eyelets and one king pole, the Family Shelter gives you additional covered space which is perfect for cooking or dining under.

• King Pole - Supplied with one adjustable steel King Pole
• Fire Retardant Fabrics - Meets European EN5912 safety standard
• Fully Taped Seams - All flysheet seams are factory taped which provides a watertight seal

• Processing & Shipping: Most orders ship within 1–2 business days (weekdays only), with possible delays during high volume periods.
• Free Delivery Threshold: Shipping is free to mainland UK on orders over £60, otherwise £2.99. Certain UK locations may incur extra charges based on size and weight.
• Northern Ireland Shipping: Stocked Orders £0.00–£99.99 £9.99 - Orders £99.99 and up £14.99. For non Stocked Orders Northern Ireland Shipping Orders £0.00–£99.99 I £14.99 Northern Ireland Shipping Orders £99.99 and up £29.99
  Fee Will be Applied at Checkout.
• Carriers: We use Royal Mail, Evri, DX, and DHL depending on order value, location, and size. Most orders ship on a 24-hour service; others may use a 48-hour service.
• Customs & Duties: Customers are responsible for any applicable customs fees, duties, or taxes.
• Tracking: You’ll receive a confirmation email with a tracking number once your order has shipped.

For the full details, please visit our Delivery Information Page.

• 60-Day Return Window: Unused items in original packaging can be returned within 60 days for a full refund.
• Refund Process: Once approved, refunds are processed to the original payment method, typically within 7 days.
• Defective or Damaged Items: Contact our customer service at onlinesales@ukcampingandleisure.co.uk for replacements or further support.
• Return Shipping: Buyers are responsible for return postage on unwanted items. We recommend using a trackable shipping service or insurance for items over £50.

For full details, please see our Returns and Refunds Policy.

Questions or Concerns: Our friendly team is here to help with orders, product information, or any general queries.

Email: onlinesales@ukcampingandleisure.co.uk

Telephone: 01604 356545

Response Time: We aim to reply as quickly as possible during our regular business hours.

For more details or to send us a direct message, please visit our Contact Us Page.