You'll find the design of the Outwell Cloud 5 Plus poled tent is ideal for couples, small families and friends who enjoy car camping holidays, whether touring or fixed base. Groundsheet in the porch area is sewn to the inner tent for a gap-free and easier setup. Can be folded under the tent when not needed, providing additional protection. Fast and easy to pitch and pack away, you'll love the stability, weight and packed size with room for five in its large bedroom plus standing headroom. The deep living area offers versatile shelter and seating options with flexible front and side door access and a light-filled, airy feel. Plus, you can adjust access and ventilation options easily by opening the rear, staying closer to nature.

Extended living area with bathtub groundsheet
Rear entrance allows easy access to and from the inner tent
Mesh pockets in the inner tents store small items safe and handy
Dark Inner reduces light for sleep comfort

• Processing & Shipping: Most orders ship within 1–2 business days (weekdays only), with possible delays during high volume periods.
• Free Delivery Threshold: Shipping is free to mainland UK on orders over £60, otherwise £2.99. Certain UK locations may incur extra charges based on size and weight.
• Northern Ireland Shipping: Stocked Orders £0.00–£99.99 £9.99 - Orders £99.99 and up £14.99. For non Stocked Orders Northern Ireland Shipping Orders £0.00–£99.99 I £14.99 Northern Ireland Shipping Orders £99.99 and up £29.99
  Fee Will be Applied at Checkout.
  
• Carriers: We use Royal Mail, Evri, DX, and DHL depending on order value, location, and size. Most orders ship on a 24-hour service; others may use a 48-hour service.
• Customs & Duties: Customers are responsible for any applicable customs fees, duties, or taxes.
• Tracking: You’ll receive a confirmation email with a tracking number once your order has shipped.

For the full details, please visit our Delivery Information Page.

• 60-Day Return Window: Unused items in original packaging can be returned within 60 days for a full refund.
• Refund Process: Once approved, refunds are processed to the original payment method, typically within 7 days.
• Defective or Damaged Items: Contact our customer service at onlinesales@ukcampingandleisure.co.uk for replacements or further support.
• Return Shipping: Buyers are responsible for return postage on unwanted items. We recommend using a trackable shipping service or insurance for items over £50.

For full details, please see our Returns and Refunds Policy.

Questions or Concerns: Our friendly team is here to help with orders, product information, or any general queries.

Email: onlinesales@ukcampingandleisure.co.uk

Telephone: 01604 356545

Response Time: We aim to reply as quickly as possible during our regular business hours.

For more details or to send us a direct message, please visit our Contact Us Page.