RidgeMonkey ProCare Fishcare Solution

Created exclusively for RidgeMonkey by a team of Europe’s most respected fish care specialists, ProCare is an ideal fishcare solution for all freshwater fish and suitable for use on mouth, body and fins.

A natural product used extensively in the koi rearing industry, Propolis creates a waterproof seal over ulcers, open wounds, lifted scales and hookhold marks to reduce likelihood of infection.

Instructions for use:

• Carefully dry area to be treated with a clean cloth or towel
• Shake bottle well and apply ProCare to affected area (avoid contact with gills and eyes)
• Splash affected area with water to activate the ProCare solution
• Allow to dry for a few seconds before returning fish to water

WARNING! Avoid contact with gills and eyes. Keep container lid tightly closed when not in use.

Product code: RM404

Product Specification

Suitable for:

• Hook holds
• Lifted scales
• Split or damaged fins
• Cuts, tears and open wounds

• Processing & Shipping: Most orders ship within 1–2 business days (weekdays only), with possible delays during high volume periods.
• Free Delivery Threshold: Shipping is free to mainland UK on orders over £60, otherwise £2.99. Certain UK locations may incur extra charges based on size and weight.
• Northern Ireland Shipping: Stocked Orders £0.00–£99.99 £9.99 - Orders £99.99 and up £14.99. For non Stocked Orders Northern Ireland Shipping Orders £0.00–£99.99 I £14.99 Northern Ireland Shipping Orders £99.99 and up £29.99
  Fee Will be Applied at Checkout.
  
• Carriers: We use Royal Mail, Evri, DX, and DHL depending on order value, location, and size. Most orders ship on a 24-hour service; others may use a 48-hour service.
• Customs & Duties: Customers are responsible for any applicable customs fees, duties, or taxes.
• Tracking: You’ll receive a confirmation email with a tracking number once your order has shipped.

For the full details, please visit our Delivery Information Page.

• 60-Day Return Window: Unused items in original packaging can be returned within 60 days for a full refund.
• Refund Process: Once approved, refunds are processed to the original payment method, typically within 7 days.
• Defective or Damaged Items: Contact our customer service at onlinesales@ukcampingandleisure.co.uk for replacements or further support.
• Return Shipping: Buyers are responsible for return postage on unwanted items. We recommend using a trackable shipping service or insurance for items over £50.

For full details, please see our Returns and Refunds Policy.

Questions or Concerns: Our friendly team is here to help with orders, product information, or any general queries.

Email: onlinesales@ukcampingandleisure.co.uk

Telephone: 01604 356545

Response Time: We aim to reply as quickly as possible during our regular business hours.

For more details or to send us a direct message, please visit our Contact Us Page.